How can we help?
Find answers to common questions below.
How long does delivery take?
Most orders are processed within 60 seconds. In cases of network maintenance, it may take up to 30 minutes.
Is my money safe in the wallet?
Yes. We use industry-standard encryption. Your wallet balance never expires and can be used at any time.
What if I use a wrong number?
Orders sent to wrong but valid numbers are irreversible. Always double-check your recipient number.